Q. Can I pay for goods over the telephone?

A. Yes, but we can only deliver to the billing address.

Q. Can I collect goods from the warehouse?

A. Anyone who wishes to collect goods may only do so if they pay on our terminal with Chip & Pin. 

-  Please note ID is required to confirm they are the card holder. 

Q. What happens if my product is damaged or has missing parts?

A. Please inspect your purchase as soon as you receive it.

Check to see if the item we have sent is in perfect working condition and make sure we have sent the correct items in the right quantities.

If this is not the case, please notify us within 2 working days of receipt of your item.